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Up to three hours of support a month during agreed business hours, for integrations we know: a named route for problems, and somebody who does not need the history explained each time.
$200/month
Total, fixed scope. $200 to TechnoVision plus $0 of licences you buy from the Odoo Apps Store into your own account.
Who this is for
Somebody running an integration we built, or one we have taken the time to understand, who needs a named route when it stops.
The work behind the price
Three hours a month, tracked and reported. Unused hours do not roll over, and we will tell you when a month is genuinely too quiet to be worth paying for.
An estimate of the work, not a cap and not a guarantee that any particular problem is solvable inside it.
The integration runs until it does not, and then it is a Tuesday morning, the person who built it is elsewhere, and the first hour goes on explaining what the thing does.
A named route for problems with an integration somebody already understands, and a monthly note of what happened and what is worth doing about it.
Separate from the list above, which is what you supply before it starts. A missing prerequisite stops the work beginning; a missing one of these stalls it halfway, which is the one that turns a fixed price into an argument.
This is work rather than software. Nothing here requires you to buy one of our modules, and if one would genuinely help we will say so and you can decide separately.
We tell you as the allowance runs down, not after. Additional work is quoted separately and you decide. What we will not do is quietly absorb it, which sounds generous and ends with the plan being withdrawn.
No. If several months run quiet we will say so rather than keep billing — a retainer nobody uses is one that gets cancelled with a bad feeling attached.
No, and be sceptical of one offered by anybody who does not run your infrastructure. We cannot warrant the availability of your Odoo host, your network or a third-party API, so we do not.
After a paid diagnostic, yes. Not before — agreeing to support something nobody has read is how a three-hour allowance disappears in week one.
We confirm the scope in writing and check the prerequisites above before anybody pays for anything.
No card details are taken on this site. We send an invoice and a payment link once the scope is agreed.
Tell us what you run. We reply within one business day, and the first thing we do is check the prerequisites above.
Not ready to buy?
$150
We investigate one reproducible issue in one agreed environment and hand you the evidence, the finding and a scoped proposal to repair it — whether or not you have us do the repair.
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We connect two systems you already run for one clearly defined business process — one direction, one record type, with the error handling and the acceptance criteria written down before we start.
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We reconcile one month of one channel’s reservations against its payouts for one property, and hand you the matched records, the unmatched ones, and the fees, refunds and timing differences that explain the gap.
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One supported add-on installed and configured on one compatible Odoo instance, with its main workflow demonstrated working before we call it done.
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