Module updates, configuration support with a stated allowance, priority handling, and a discount on our work. Annual billing is ten months for twelve.
These plans do not include the modules
Three plans
Updates and somebody to ask, for a small installation.
$19/month
or $190 a year — saves $38
Priority support and a discount on the work.
$49/month
or $490 a year — saves $98
Everything, plus somebody watching the instance monthly.
$99/month
or $990 a year — saves $198
Prices exclude any tax that applies where you are. A plan renews until you cancel it, a cancellation takes effect at the end of the period you have paid for, and we never bill for a period you have already cancelled.
Pick a plan and a billing period. Nothing is charged here.
FAQ
Not at the moment, and we would rather say that on the page than in a footnote. Our modules are sold per installation through the Odoo Apps Store, and handing the same module out through a monthly plan is a licensing question we have not finished answering. Every addon carries a flag for it, the flag defaults to off, and the plans include whatever is switched on — which is currently nothing. What you are buying is our time and our attention.
It takes effect at the end of the period you have already paid for, and your benefits continue until then. We never bill for a period you have cancelled, and we do not ask why. You can withdraw a cancellation while the period is still running.
Your support continues while we retry — three attempts over 7 days. Cutting somebody off the day their card expires punishes the customer most likely to fix it. If it never recovers, the plan expires at the end of the period you had paid for.
Yes. An upgrade takes effect immediately and you are charged the difference for the rest of the period, worked out pro rata and stated before it is charged. A downgrade takes effect at the end of the period, so you are never moved down a tier on a month you have already paid for.
No, and calling it one would be a promise with nothing behind it. It is a support plan with a stated allowance and a stated response target in business days. There are no penalties attached and we have not pretended otherwise.
Not yet. Recurring online payment needs a payment provider and we have not wired one up, so the plan is invoiced and starts when the invoice is settled. The page says so rather than showing a card form that does not work.
Most installations need one piece of work and then nothing for a year. If that is you, a package is cheaper and we would rather say so.
A membership covers our attention, not development. If you have a specific change in mind, request customization and you will get a scope and a range rather than an hourly rate.