Send WhatsApp from Odoo, and know what happened to it.

No. It is the channel. Another module - or your own code - decides what to send and when. That separation is why the payment-reminder module does not contain its own copy of the retry logic.

Yes. On the simulated provider everything works except the sending: the message is created, queued, rendered, logged and shown with its full text and state. It is how the module is tested - 80 tests, no network, no Meta account.

In ir.config_parameter, which Odoo encrypts and only a system administrator can read. Deliberately not a field: a token in a column is a token in every backup, every duplicated database and every screenshot of that form.

It applies to your account whichever software sends. Outside it Meta requires a pre-approved template; a free-text send is rejected, and the rejection appears on the message in Meta’s own words.

Not yet. It is finished, tested and licensable direct - talk to us. It goes on the store once the suite has its first dependent module.

The module itself, for one Odoo instance, with no user limit and no expiry; every 18.0 release of the module, including security fixes; the module documentation, in the module and on this site; and defect fixes and help with configuration, at no extra cost and with no support plan required. It is a one-off licence for one Odoo instance, with no user limit and no expiry. It does not include installation on your instance, and configuration against your data; changes to the module for your own requirements; migration of the module or your data to another Odoo series; and work on your Odoo, your server, your network, or on other vendors’ modules.

No. Installation is optional, and we have not set a price for installing TechnoVision WhatsApp Core yet, so it is quoted rather than listed. Tell us about your instance and we will put a figure on it before you commit to anything.

Odoo 18, on Community and Enterprise. We do not claim a series until there is a branch for it, its tests pass on that series, and somebody has run it there — so the list on this page is what is actually supported rather than what is planned.

Twelve months of module updates, including security fixes; configuration support by email; priority handling: your ticket is looked at before unpaid enquiries; and help reproducing and reporting a defect, and a fix or a workaround. A plan runs for twelve months and is bounded by stated limits rather than by the word "reasonable": Up to 10 support requests in the twelve months; up to 4 hours of remote assistance in total; one Odoo minor-version upgrade of the module, within the same series; response within 2 business days, Sunday to Thursday, Cairo time; and covers the module. It does not cover your Odoo, your server, your network, or work on other modules.. The plan runs for 12 months from the day it starts and then stops. It renews only if you ask us to renew it — nothing renews automatically and no card is stored. It does not cover your Odoo, your server, your network, your backups, or other vendors’ modules; custom development or changes to how the module behaves; migration to another Odoo series — 18.0 to 19.0 is a project, not a ticket; on-site attendance, and work outside the hours below; and anything an external vendor charges for.

No, and this is the line worth being clear about. Defect fixes, at no charge, for the life of the 18.0 series; help when the module does not behave as its description says it does; answers to configuration questions about the module itself; and security fixes, released to everyone whether or not they hold a support plan — all of that comes with the licence, for every buyer, at no extra cost and whether or not a plan is ever bought. A paid plan adds updates, priority over unpaid enquiries and an allowance of assistance hours on top. It never takes anything away.

No, in any of the three options. A change to how a module behaves, a migration between Odoo series, and connecting a system we do not publish a connector for are each their own piece of work, quoted on their own. They are listed as exclusions on the cards rather than left to be discovered: they are the three things buyers most often assume are covered.

Use the buttons in the Pricing & Services section above. Neither has an agreed price for this module, so the button takes you to a quotation request instead: the same form, with the module and the service you asked for already filled in, and no figure invented along the way. No card details are taken on this site, and nothing is added to anything unless you choose it.